This course will equip you to respond effectively to the typical challenges of the new world of work. Most senior-level employees were trained and/or exposed to the thought patterns and behaviours typical of the management paradigm. In other words, they attempt to control and steer matters from the top down and assume superior knowledge and ability in comparison to staff in general. In recent decades it has become clear that the old thinking styles are counter-productive in a VUCA world. VUCA is an acronym for Volatile, Uncertain, Complex and Ambiguous.