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Performance Improvement Systems Thinking

Course Introduction


• Let’s get practical and close the gap between strategy and operations
• Become a performance expert by identifying needs and analysing barriers preventing performance
• Apply tools and methodologies to solve problems for productivity and performance improvement


Course Information

Duration: 2 Weeks (Includes self-study)

Modules: 2 weeks

Start Date: Own time

Completion Date: Estimated 2 weeks (Own time)​

Medium: Online

Tutor: Dr Gerhard van Rensburg



R7,245.00 excl Vat

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SKU: course-3 Categories: , ,

Quantity based pricing table

Min Max Unit Price
1 5 R7,245.00
6 15 R6,882.75
16 30 R6,520.50
31 100 R6,158.25
101 200 R5,796.00
201 300 R5,071.50

Course Outline


This practical workshop will focus on how to close the gap between strategy and operations using Performance Improvement systems thinking tools and practices. Become a performance expert by identifying needs and analysing barriers preventing performance. Apply tools and methodologies to solve problems for effective and efficient productivity and performance improvement.



Module 1

  • Introduction to performance systems thinking
  • Focus on results and outcomes
  • Add value
  • Work in partnerships
  • Adopt a systemic view

Module 2

  • Introduction to systemic Performance Improvement principles and practices

Module 3

  • Determine the need, problem or requirement

Module 4

  • Data gathering methods and techniques
  • Questioning techniques

Module 5

  • Determine and analyse causes and barriers
  • Enable processes and promote enables

Module 6

  • Design and develop the appropriate solution intervention(s)

Module 7

  • Ensure design conformity of solution intervention(s)

Module 8

  • Implement solution intervention(s)

Module 9

  • Project management and change management of the consulting process project

Module 10

  • Measure and evaluate impact and value of solution intervention(s)


Key Benefits and Value

Participants will be able to apply tools to analyse, change and evaluate individual, team and organisational performance needs at a work (operational/tactical), worker (individuals and teams/technical) and workplace (strategic) levels.


Target Audience

Performance consultants, talent & HR managers, trainers, lea managers, HR, OD an Performance Consultants, Talent & HR managers, Trainers, Learning & Development Managers, HR, OD and Project Managers, Quality Controllers, Team Leaders and Supervisors.



  • 3 days contact sessions/online over a period of 5 weeks allowing workplace application learning
  • Optional coaching sessions available

Elements of Presentation – learning process activities

  • Self-assessments
  • Self-study
  • Articles and websites
  • Tools, job aids and worksheets
  • Videos
  • Facilitation
  • Presentation of models and concepts
  • Group discussions
  • Application exercises and case studies


Number of Delegates

10 - 15


Learning format

Online self-study only

Why choose NVNT Learning and Development?

At NVNT, we separate the signal from the noise, showing you the most strategic points to focus on to boost your operational efficiencies and profits. Learning a strategy or implementing a system is only the first step. We treat a business as an ecosystem and know that a change in one area will have an impact on others. The NVNT Leraning & Development provides learning and development journeys in the various fields and areas of the 21st century work organisation. The NVNT team is passionate about their work and confident in their ability to deliver cutting edge thought leadership, education, solutions, and guidance. For any assistance kindly contact us.

Manage your time

NVNT Learning and Development models are designed to help you, as a working professional, improve your skills without compromising on work and family responsibilities. The course work is offered in various learning formats including online self-study, facilitated group interaction, tutoring/coaching and virtual classroom training, depending on the specific course. In most cases you can pace yourself over the duration of the course which allows you the legroom to work when it suits you best.

At the beginning of each module you'll be presented with the course outline and course requirements. You also have access to your course teacher who will help you manage your time, and support you with any administrative or technical queries you might have.

Create a "My Courses" account

Upon purchasing your first course your personal details will be used to automatically create your My Courses Portal. You will receive an email with login details and a link to access your courses and manage your details. You can also create and access your account in the My Courses tab in the main website menu.

Access my course material

Your course material will always be accesable via our online My Courses portal. Once logged in you will be able to access your weekly modules and contact your tutors for assistants.

Course material can be accessed via your portal after the payment has been processed. You will be notified via email with access links. You can also access your "My Courses" portal via the main menu. Should you not be able to access your course material kindly contact us.

Cancellation and refunds

If you cancel the course booking within 14 calendar days of receiving your order confirmation and before the start of the course you are entitled to a full refund.

Cancellations and refunds in circumstances outside those described above, and/or following the expiry of the 14-day cancellation period, are subject to the terms and conditions set out in this Cancellation and Refund policy. For the avoidance of doubt, the cancellation period will expire 14 days after the date of the Order Confirmation.

We will make the reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of this reimbursement.

If you start to use our services during the cancellation period (i.e. if the course commences during the 14-day cancellation period) and/or if you access the course materials via our online course spaces (i.e. via our virtual learning environment), no refund will be payable.

Whilst every effort is made to avoid changes to our program NVNT Learning & Development reserves the right to withdraw or cancel any course. If for any reason we cancel a course, all course fees will be returned in full.

Each course is listed with an outline as an overview, should you require more information with regards to a course before you make a purchase kindly contact us for more information.

Group Purchases

Before adding a course to your cart make sure the "Enable Group Purchase" option is enabled. This will allow you as the course leader to manage the group purchase in your "My Courses" portal after the purchase is finalized.

The portal will allow you to create users and grant them access to course material. You can also add more users to the group by purchasing additional courses. The number of courses purchased equals the number of users you can enroll.

For questions on customized group purchases please contact us below.

I have a question about pricing, coaching and learning options for my group purchases and group user interactions.


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